Terms of Service

Last updated: April 26, 2026 (v1.1)

What changed in v1.1

1. Acceptance of Terms

By creating an account or using Ranked ("the App"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, do not use the App. These Terms constitute a legally binding agreement between you and Ranked Inc.

2. Eligibility and Age Requirement

You must be at least 18 years of age to use Ranked. By using the App, you represent and warrant that:

If we discover that a user is under 18, their account will be immediately suspended and all associated data will be deleted.

3. Account and Profile

You are responsible for maintaining the confidentiality of your account credentials. All information you provide must be accurate and truthful. You may not impersonate another person or create misleading profiles.

You agree to maintain only one account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Respectful Behavior

Ranked is built on mutual respect. You agree not to engage in harassment, hate speech, threats, bullying, or any behavior intended to harm or intimidate other users. Sharing explicit, violent, or illegal content is strictly prohibited. Violations may result in immediate account termination without notice.

5. User Content and Licensing

You retain ownership of the photos, text, and other content ("User Content") you upload to Ranked.

By posting User Content, you grant Ranked a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, and distribute that content solely for the purpose of operating, promoting, and improving the App. This license ends when you delete the content or your account.

You represent that you have the right to post all User Content and that it does not infringe on any third party's rights. You are solely responsible for your User Content.

Note: Canada does not have a broad statutory safe harbour (like US Section 230) for user-generated content. We actively moderate content and may remove any material that violates these Terms or applicable law.

6. Data Usage and Privacy

Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information in compliance with PIPEDA.

By using Ranked, you consent to your data being transferred to and processed in the United States (AWS US-East via Supabase). See our Privacy Policy for details.

7. Score and Ranking System

Ranked uses a behavioral scoring system to encourage genuine interaction. Your score reflects engagement quality, not popularity. The scoring algorithm may be updated from time to time without prior notice.

Scores are not transferable and carry no monetary value. We do not guarantee any particular outcome from your score or ranking.

8. Subscriptions and Payments

Certain features may require a paid subscription.

Auto-renewal: Subscriptions automatically renew at the end of each billing period unless cancelled. In accordance with the Ontario Consumer Protection Act (2026), we will provide clear notice before each renewal and obtain express consent where required for fixed-term contracts.

Cancellation: You may cancel your subscription at any time through the App settings. Cancellation is designed to be as easy as signup, with no unnecessary barriers. Cancellation takes effect at the end of the current billing period.

Cooling-off period: For subscriptions over $50 (e.g., annual plans), Ontario consumers have a 10-day cooling-off period from the date of purchase. You may cancel within this period for a full refund.

Refunds: Outside the cooling-off period, refunds are generally not available for partially used subscription periods, except as required by law.

9. Intellectual Property

The App, its design, branding, algorithms, and underlying technology are the property of Ranked Inc. and its licensors. You may not copy, modify, distribute, reverse-engineer, or create derivative works from any part of the App without prior written consent.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Ranked is provided "as is" without warranties of any kind, express or implied. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, interactions with other users, or reliance on any content or features.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable Ontario or Canadian law.

11. Account Termination

By Ranked: We may suspend or terminate your account at any time for violations of these Terms, for safety reasons, or as required by law. We will provide notice where reasonably possible.

By you: You may delete your account at any time through Settings. Account deletion is permanent and removes all your personal data, matches, messages, and photos. This right cannot be restricted.

12. Dispute Resolution

We encourage you to contact us first at support@therankedapp.com to resolve any disputes informally.

If informal resolution is not possible, any dispute arising from these Terms or your use of the App may be resolved through arbitration administered by a recognized Canadian arbitration body, conducted in Toronto, Ontario.

Accessibility: In accordance with the Supreme Court of Canada's decision in Uber Technologies Inc. v. Heller (2020), our arbitration process is designed to be accessible and affordable:

Nothing in this section prevents you from filing a complaint with the Office of the Privacy Commissioner of Canada or any provincial consumer protection authority.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

The courts of the Province of Ontario shall have non-exclusive jurisdiction over any legal proceedings arising from these Terms, subject to the dispute resolution provisions above.

14. Electronic Communications

By using Ranked, you consent to receiving electronic communications from us, including through the App, push notifications (with your permission), and email. You agree that all agreements, notices, and communications provided electronically satisfy any legal requirement that such communications be in writing.

15. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes through the App. Continued use of the App after changes constitutes acceptance of the revised Terms. If you do not agree with any changes, you may delete your account.

16. Contact

If you have questions about these Terms, please contact us at:

Ranked Inc.
Email: support@therankedapp.com
Privacy inquiries: privacy@therankedapp.com